Terms of Service

Ayuda AI is not a law firm and does not provide legal advice. Our services include:

• General information about asylum and immigration processes
• Document organization and preparation assistance
• Case management tools and resources
• Communication support through WhatsApp and SMS

The information provided through our service is for general informational purposes only and should not be considered legal counsel. For legal advice, please consult with a qualified attorney.

To use Ayuda AI, you must:

• Be at least 18 years old, or
• Have the consent of a legal guardian
• Have a valid WhatsApp account for communication
• Agree to these Terms of Service

You agree to use Ayuda AI responsibly and in accordance with these terms. Specifically, you agree not to:

• Use the service for any unlawful purposes
• Share false or misleading information
• Attempt to access unauthorized areas of the service
• Interfere with the proper functioning of the service
• Share your account credentials with others

We are committed to protecting your data. Our Privacy Policy outlines how we collect, store, and use your information. By using Ayuda AI, you consent to these practices. Key aspects include:

• Secure storage of your personal information
• Encrypted communication channels
• Limited access to your data
• Your rights regarding your personal information

While we strive to maintain consistent access to the Ayuda AI platform, please note:

• We do not guarantee uninterrupted availability
• We may suspend access for maintenance or security reasons
• Service may be affected by factors beyond our control
• We will provide notice of significant service interruptions when possible

We reserve the right to suspend or terminate access to our service if:

• You violate these Terms of Service
• You engage in harmful or abusive behavior
• You provide false or misleading information
• Your account is inactive for an extended period

You may terminate your account at any time by contacting us at connect.ayuda.ai@gmail.com.

These terms may be updated periodically. When we make changes:

• We will update the "Last updated" date
• We will notify users of significant changes
• Continued use of the platform indicates acceptance of changes

For questions about these Terms of Service, please contact us at: